I studied user interviews (private info withheld) via Ready to Launch Research that confirms my original hypothesis. Users want and need help navigating this office-like job we call “adulting”.
Forms, laws, unspoken rules, oh my! Sixteen year olds aren’t any better off than I was at sixteen in surprising ways, and it doesn’t get better for them in college. This is fantastic news! Admittedly, just for me and my creation, BIG.
From this research I created three personas with overlapping needs and goals. I do have information for older groups, but trying to design for everybody will make it unpleasant for most. Best practice is to add that in a second roll-out, along with simplified Mandarin.
What? I have big dreams!
